Refunds are given within the first two weeks of the Fall and Spring Semesters and the first week of the Summer I and II terms, with the following conditions:

  • A sales receipt must be presented.
  • Textbooks must be in top condition.
  • Sealed/wrapped textbooks should not be broken; other factors may apply.
  • Credit/debit card used in original transaction must be presented for returns.


Refunds after the periods stated above, and before mid-term are available under the following conditions:

  • Class cancellation
  • Total withdrawal
  • Proof of  Purchase

Refunds will be granted based on the condition of textbooks, and the time of purchase.




  • Original store receipt, student identification, and credit slip are necessary to complete a credit transaction.
  • Store credit must be spent within the semester issued.




  • Students must first attend all their classes to determine which books are required.
  • Store credit is given only if textbook/merchandise is not available at the time of initial purchase and the end date for use of FA book voucher is approaching.
  • Student must present valid Essex County College Identification.
  • Students may buy textbooks and any other supplies they require.
  • Students may also receive a credit to their Financial Aid account if return is made before the book voucher cut-off-date.

This policy also applies to Late Start Classes




Electronic Items and accessories are returnable within seven days of purchase, with the following condition:

  • All parts intact including package
  • Original receipt


Items of clothing are returnable within ten days of purchase with the following condition:

  • As purchased ,with original tag
  • Original receipt


Non-Returnable Items

  • Notebooks
  • Stuffed Toys
  • Reference Material
  • Computer software, printer ink, and other computer accessories which have been opened.




Used textbooks may be returned as follows:

  • Original Receipt
  • First 2 weeks of Fall & Spring Semesters
  • First Week of Summer I & II Terms.

Return Value: 30% off the purchase price – NO EXCEPTIONS!



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