About IT

The Information Technology department is responsible for managing the technology infrastructure of the institution’s computing environment which includes the main campus in Newark, the West Essex Campus in West Caldwell, and the Police Academy in Cedar Grove. The IT department provides support for Essex County College by planning, developing, delivering and supporting reliable and cost-effective systems and services for students, staff and faculty. Services provided by the IT department include:

  • Administrative Technology support
  • Support for Academic Computer Labs
  • Network Services
  • Web Services
  • Email
  • Telephony
  • Helpdesk & Training
  • Records Management Support
  • Instructional Media Support

The responsibilities of the IT department do not include providing general assistance to students relative to registration, MyECC portal and email. These student services are provided by the Enrollment Services Express department which is located on the fourth floor of the Mega structure on the main campus.

Answers to common questions can be found in the Helpdesk FAQ. If your question is still unanswered, please email the Helpdesk. Requests sent via email and the Helpdesk icon are given priority over requests that are phoned-in or delivered in person.


Monday to Friday, 8:30AM to 5:00PM

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Site maintained and developed by ECC's Office of Information Technology.